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Privacy Policy

Last Updated: April 29, 2026

This Privacy Policy describes how Pizza Xpress, operated by All4Reds LLC ("Pizza Xpress," "we," "us," or "our"), collects, uses, and protects the personal information of our customers ("you" or "your"). By using our services — including ordering by text, phone, or in person — you agree to the practices described below.

1. Who We Are

Business Name: Pizza Xpress
Operated By: All4Reds LLC
Address: 1545 SW 27th St, El Reno, OK 73036
EIN: 87-1730303
Website: thepizzaxpress.com
Phone: (405) 262-6000 | Text to Order: (405) 461-5848

2. Information We Collect

We only collect information that is necessary to take and fulfill your order. Specifically, we may collect:

• Contact Information: Your mobile phone number (when you text us to order) and, if you provide it voluntarily, your name.
• Order Information: The items you order, special instructions, pickup time, and order history.
• Payment Information: Payments are processed by our third-party payment processor through a secure link. We do not store your full credit card number, CVV, or banking details on our systems.
• Communication Records: The content of SMS messages you send to and receive from our ordering number, retained for order fulfillment, customer service, and dispute resolution.

3. SMS / Text Message Ordering

Pizza Xpress offers ordering by text message at (405) 461-5848. By texting our number, you opt in to receive transactional SMS messages from us related to your order, including order confirmations, totals, payment links, pickup readiness notifications, and customer service replies.

Consent

You consent to receive SMS messages from Pizza Xpress when you initiate an order by texting our number. We do not send unsolicited promotional or marketing text messages.

Message Frequency

Message frequency varies based on your ordering activity. You will typically receive 2–6 messages per order.

Message & Data Rates

Standard message and data rates may apply, depending on your wireless carrier and plan. Pizza Xpress is not responsible for any carrier charges incurred by sending or receiving messages.

Opt-Out (STOP)

You may opt out of SMS messages at any time by replying STOP to any message from us. After replying STOP, you will receive a final confirmation message and will no longer receive SMS messages from Pizza Xpress. To resume, text START or simply send us a new order.

Help (HELP)

For help, reply HELP to any message from us, or contact us by phone at (405) 461-5848.

Supported Carriers

Carriers including AT&T, T-Mobile, Verizon Wireless, Sprint, U.S. Cellular, Boost Mobile, MetroPCS, Cricket Wireless, and others are supported. Carriers are not liable for delayed or undelivered messages.

4. How We Use Your Information

We use the information we collect strictly for legitimate business purposes, including:

• Receiving, confirming, preparing, and fulfilling your order.
• Sending you a secure payment link and order updates by SMS.
• Notifying you when your order is ready for pickup.
• Responding to customer service inquiries.
• Maintaining records for accounting, tax, and legal compliance.
• Improving our menu, service, and operations.

5. How We Share Your Information

We do not sell your personal information. We share information only with the limited set of service providers that help us run our business — and only as needed to provide the service you requested:

• Payment processor — to process your payment securely.
• SMS / messaging provider — to deliver text messages to and from our ordering number.
• Hosting and IT providers — to operate our website and order records.
• Government authorities — only when required by law (e.g., subpoena, court order, or tax reporting).

6. Data Retention

We retain order records and SMS communication history for as long as is reasonably necessary to fulfill the purposes described in this Policy, comply with our legal obligations (such as tax and accounting requirements), resolve disputes, and enforce our agreements. Phone numbers from customers who have opted out (STOP) are retained only for the purpose of honoring the opt-out.

7. Data Security

We use commercially reasonable physical, administrative, and technical safeguards to protect the information we hold. Payment processing is handled exclusively by PCI-compliant third-party processors over secure (HTTPS / TLS) connections. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

9. Your Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to legal retention requirements.
• Opt out of SMS messages at any time by replying STOP.

To exercise these rights, contact us at (405) 461-5848 or visit us at our location in El Reno, Oklahoma.

10. Third-Party Links

Payment links sent by SMS direct you to our third-party payment processor. Their use of your information is governed by their own privacy policy. We are not responsible for the privacy practices of any third-party site.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Material changes will be posted on this page. Your continued use of our services after changes are posted constitutes your acceptance of the updated Policy.

12. Contact Us

Questions about this Privacy Policy or how we handle your information? Contact us:

Pizza Xpress — All4Reds LLC
1545 SW 27th St
El Reno, OK 73036
Phone / SMS: (405) 461-5848
Web: thepizzaxpress.com